in companies getting paid

who uses that shit?

i used it once..... had some arab guy... so freaken hard to understand

i called tech support for my friend when he crashed his pc and we couldnt even reformat the hard drive. we got this spanish lady everthing she said i had to ask "i'm sorry what were you saying?" or "could you repeat that?" it went on till i gave up and gave my friend the phone. sadly she started getting frustrated with me because she was saying one thing and i was hearing something else or she expected me to do something without telling me to.

dont call tech support for dell, you'll get nowhere


[This message has been edited by Falcon104 (edited 02-02-2003).]

arabs or clueless women every place and everytime i call any support number. the only support that i ever talked to a white male with was SMC's for a router problem.

All the stupid people use tech support... so companies hire stupid tech support people.

What did you guys expect? that megacorps actually give a shit about customers?

My Opinion: First, some stupid people posting here who have no knowlege of any language but English, no socialization skills or experience in communicating with people from other countries, when computer tech is world wide/international/intercultural etc. Tech reps saying "Stupid American asshole called me today..."

Aside from that: I endeavored to use Microsoft Online Support by e-mail to Microsoft. This REQUIRES filling out a complete profile with all sorts of personal information which has absolutely nothing to do with solving the problem

Needless to say, I did NOT proceed.

I DO NOT trust Microsoft and WHY SHOULD I? I have always suspected that they have been in collusion with Federal Investigative agencies and now their M$ Security Chief Exec. is a former Justice Department prosecutor and a former Exec. at Microsoft is now a Justice Department Prosecutor (or some high up guy in the Justice Dept or Homeland Sec., I don't recall which)

I have found the tech support I usually get to be normal tech-savvey People. Sometimes they are cranky, but I hang up on those guys.

I had to make a few calls to tech support back when i was like 9 on AOL. Turns out they kicked me off. And one time i called tech support for my cable modem, but it turns out they did something on their side that was messing me up.

Anyways, i guess the point i am making is that i rarely call tech support, but when i do, it's not really for support. If i have a problem, i like to try and figure it out on my own, and if i can't, or i am afraid of breaking something, i just ask online. No need for tech support, except for the average Joe that works 9 to 5 and wants to check his email on his new Compaq that he shelled $1200 out for...