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  #1   Add eyeluvthe9ds to your ignore list  
Old 2008-06-20, 06:19
eyeluvthe9ds eyeluvthe9ds is offline
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Smile iTunes won't recognize my iPod Touch

So after going through hell to get iTunes installed on my laptop (inspiron 1526/Windows Vista) i discovered that when i plug my iPod into my USB port that my computer/iTunes doesn't recognize it.
anyone have this problem and know how to fix it?
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  #2   Add 007_nich to your ignore list  
Old 2008-06-23, 03:38
007_nich 007_nich is offline
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Default Re: iTunes won't recognize my iPod Touch

Does that USB port work for other things?
Do you have another USB port to try it with?
Have you tried it on other USB ports?
Have you tried it on another computer, just for kicks?
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  #3   Add eyeluvthe9ds to your ignore list  
Old 2008-06-23, 20:59
eyeluvthe9ds eyeluvthe9ds is offline
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Default Re: iTunes won't recognize my iPod Touch

Quote:
Originally Posted by 007_nich View Post
Does that USB port work for other things?
Do you have another USB port to try it with?
Have you tried it on other USB ports?
Have you tried it on another computer, just for kicks?

yes. it works with my cell phone.

ive tried with all four of the USB ports on my laptop and none have worked for it.

i plugged it into one of these and it charged it so i know its not the cord.
http://store.apple.com/us/product/MB...r&mco=MTA3ODYy

and it works on my friends computer.
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  #4   Add bambamyouaredead to your ignore list  
Old 2008-06-24, 01:35
bambamyouaredead bambamyouaredead is offline
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Default Re: iTunes won't recognize my iPod Touch

Latest iTunes Software?
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  #5   Add 007_nich to your ignore list  
Old 2008-06-24, 03:50
007_nich 007_nich is offline
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Default Re: iTunes won't recognize my iPod Touch

So, we've pretty much eliminated the USB cord and port.

iPod:
The battery is fully charged?
Turned it off and on?

iTunes:
Latest version?
Any plugins/mods?
Antivirus software?

I honestly can't think of anything else to suggest.
Check this: http://support.apple.com/kb/TS1363?viewlocale=en_US
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  #6   Add eyeluvthe9ds to your ignore list  
Old 2008-06-24, 05:33
eyeluvthe9ds eyeluvthe9ds is offline
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Default Re: iTunes won't recognize my iPod Touch

Quote:
Originally Posted by 007_nich View Post
So, we've pretty much eliminated the USB cord and port.

iPod:
The battery is fully charged?
Turned it off and on?

iTunes:
Latest version?
Any plugins/mods?
Antivirus software?

I honestly can't think of anything else to suggest.
Check this: http://support.apple.com/kb/TS1363?viewlocale=en_US
the battery was charged each time i tried and i have restarted my iPod multiple times.
iTunes is version 7.6.2.9 and thats the latest version as far as i know. there are no mods or anything on iTunes itself but my iPod is jailbroken. theres also no anti-virus sofware on my computer.

ive also tried everything in the support area. ill try calling Tech Support tomorrow.
are the apple tech support guys all in India like dell?
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  #7   Add eyeluvthe9ds to your ignore list  
Old 2008-06-25, 01:08
eyeluvthe9ds eyeluvthe9ds is offline
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myspace.com/m0ckturtl3 Send a message via AIM to eyeluvthe9ds
Default Re: iTunes won't recognize my iPod Touch

i have decided against calling apple since my ipod is jailbroken so i dont think they will help me.
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  #8   Add 007_nich to your ignore list  
Old 2008-06-25, 19:33
007_nich 007_nich is offline
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Default Re: iTunes won't recognize my iPod Touch

If it works on a friend's computer, try restoring it on there. Then try plugging it into your computer. If it works, everything is a-OK. If it doesn't, then you can call Apple tech support, because all evidence of the jailbreak is gone.

Oh, and their tech support people are all in the US, and are typically excellent.
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  #9   Add eyeluvthe9ds to your ignore list  
Old 2008-06-25, 19:43
eyeluvthe9ds eyeluvthe9ds is offline
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Smile Re: iTunes won't recognize my iPod Touch

Quote:
Originally Posted by 007_nich View Post
If it works on a friend's computer, try restoring it on there. Then try plugging it into your computer. If it works, everything is a-OK. If it doesn't, then you can call Apple tech support, because all evidence of the jailbreak is gone.
okay. ill try it tomorrow.

Quote:
Originally Posted by 007_nich View Post
Oh, and their tech support people are all in the US, and are typically excellent.

thank god.
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  #10   Add Mattador to your ignore list  
Old 2008-06-26, 01:14
Mattador Mattador is offline
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Default Re: iTunes won't recognize my iPod Touch

Yeh so that should work now.
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This thread continued for 2 pages in the real archive, 16 posts total - only page 1 survived here.
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